Protection service
Each pair of XSole PTI insoles is associated with a protection service that covers:
- remote updates of the software embedded in the electronic module integrated into the soles
- web and mobile access to XS Manager
- the connectivity (multi-operator SIM card) of the electronic module integrated into the soles
- sending alerts (notification on smartphone, email, SMS, voice calls)
- access to TRAXxs Customer Service
Subscription or Rental
If you have ordered a subscription or rental service directly from TRAXxs, this service is activated upon delivery of the equipment.
Prepaid activation card
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If you have an activation card (obtained from TRAXxs or from one of our distributors), you must activate (or extend) the protection service by following the following procedure:
- Unless you already have a XS Manager account, connect to https://xsmanager.net/subscribe to get your account activated.
- Activate service for each electronic module you have received and provide :
- XSole electronic module IMEI number (written at the back of it, next to the QR code
- Subscription card code under the area to be scratched off